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Autodesk Technical Consultant  Apply
IT Support Engineer - Microsoft & VMware Environment Apply

 


Autodesk Technical Consultant 

Position: Autodesk Technical Consultant:

This senior position is focused on leading & presenting technical aspects of the Autodesk Construction Cloud & core products within the Autodesk AEC portfolio.

As a senior technical specialist, you will have in-depth Construction industry knowledge; have Revit & Navisworks skills & ideally have a familiarity with Autodesk BIM 360/Construction Cloud platform or competitive solutions such as Procore, Aconex, Viewpoint or similar.

You will be actively involved in the Construction industry’s community by promoting Integrated Construction - how to connect data & workflows & bring real transformation to the Irish AEC sector by assisting customers on their digitalisation journey.

Responsibilities:

  • Account Plan Development: In partnership with the Diatec Group Account Management team, you will develop a technical account plan that supports execution on the agreed upon strategies/tactics for the AEC Sector.
  • Technical Discovery & Solution Fit: You will perform in-depth assessments of customer processes to investigate, uncover & understand the customer’s needs. Utilise knowledge of the industry, business trends, technology, to identify areas of opportunity for customer process improvement.
  • Facilitate workshops of varying sizes to help uncover business issues/drivers/initiatives & use this information to connect Autodesk solutions to business outcome value, leveraging Autodesk software applications & services together with other resources to develop innovative solutions for our customers.
  • Be a key component of the Diatec team. Capture metrics for quantifying & justifying the customer’s return on investment (ROI) to assist business closure - Develop, deliver, & demonstrate proposed solutions & product overviews & relate them to the customer’s business issues.
  • Position solutions for customer adoption & success - Understand & position the Diatec Group unique business value in competitive sales situations.
  • Customer Relationship Management: In partnership with the Diatec Group Account Management team, develop a required level of knowledge of customers' business processes, workflows, & technical requirements to build "trusted advisor" relationships with our clients & play a key role in Diatec Group’s contribution to our customers’ success.
  • Vendor Relationship Management: Maintain a solid One-Team partnership with our key vendors & work closely with them & the Diatec Group Account Management team to develop & close opportunities.
  • Collaboration & Support: Develop & maintain trusted working relationships with the Diatec Group Account Management team & adjacent business resources (sales management, marketing, customer success &

support). Oversee & guide these resources within outlined account objectives to ensure customer satisfaction & business closure.

  • Internal Leadership: Share best practices, competitive information, innovation, & thought leadership within the Diatec Group, interacting & communicating with our extended sales, technical & customer success teams to ensure that customer needs are met.
  • Influence business direction and IP development through customer feedback & identified business opportunities.
  • Social Selling: Participate in the Construction industry’s community through discussion groups & online/social mediums.
  • Maintain & promote the value of your industry expertise to our customers by getting involved in webinars, industry newsletters, blog & social media channels, Autodesk Knowledge Network (AKN) articles, customer success stories, & Account Based Marketing (ABM) plans. Participates in company sponsored events & tradeshows to promote the Diatec Group, Autodesk Construction Cloud & AEC solutions within our target markets.

Minimum Qualifications:

  • Must have a minimum of 3 years’ experience in Construction technical role (BIM Manger/BIM Coordinator) or as a Technical Consultant in the Autodesk partner network or at a Competitive channel/manufacturer.
  • Proven successful implementations of BIM platform technologies.
  • Understands the AEC industry & keeps themselves informed of future trends.
  • Understands project workflows from design, estimation, construction administration, coordination, & fabrication.
  • Knowledge of industry standards, workflows, data formats & interoperability techniques.
  • Understands BIM for Design, Engineering & Construction & how to articulate & convey corresponding benefits.
  • Working knowledge & proficiency with the following Autodesk Solutions - Revit & Navisworks,

Ideally Autodesk Construction Cloud/BIM 360 platform or Competitive solutions experience.

Preferred Qualifications:

  • Diploma/Degree/Certification in an AEC discipline.
  • Excellent oral communication & writing skills.
  • Comfortable presenting in front of audiences (virtual or physical).
  • Must be able to demonstrate credibility & respect at a senior level & be able to connect technically at the user level.
  • Strong analytical skills in terms of solving complex problems within supported industry(s).
  • Strong teamwork / relationship management skills.
  • Requirements gathering and discovery proficiency.
  • Works both independently & in a team environment & can manage multiple priorities.

Package: Negotiable package based on experience.

Based: Working virtually from home with occasional face to face meetings & attendance at industry events (subject to easing of restrictions).

Reply in writing with CV to jobs@diatec.ie with cv & position being applied for.

IT Support Engineer - Microsoft & VMware environment:

Position: IT Support Engineer - Microsoft & VMware environment:

This is an exciting role, offering the perfect balance of support & project work.

The ideal candidate will have strong technical skills & excellent customer communication skills & would have 3+ year’s relevant IT support experience working in a similar role.

Responsibilities:

  • Server builds, virtualisation, migrations & support.
  • VMware vSphere deployment & support.
  • Microsoft cloud services (Microsoft 365 & Azure cloud services) - deployment, migration & support.
  • Microsoft applications (SQL & SharePoint,) deployment & support.
  • Network & firewall setup & support (primarily SonicWall).
  • Backup & disaster recovery solutions setup & support (primarily Veeam).
  • AV, secure email & anti-malware deployment & support
  • End user device support and troubleshooting as required.
  • As an IT Engineer, you will be a key member of our skilled technical team deploying & supporting the latest technologies.

Experience:

  • The ideal candidate would have 3+ year’s relevant IT support experience working in a similar role.
  • Strong technically with proven track record in IT support.
  • Excellent communication skills - (Verbal and Written).
  • Motivated to work on your own, ability to plan & quickly close out project tasks.
  • You will have a passion for IT, keeping up to date with new & emerging technology.

The above job specification is intended to describe the general nature of the role & is not intended to be an exhaustive list of all responsibilities, duties, skills & required experience:

References will be required.

Job Location: Seapoint Building, Clontarf, Dublin 3.

Job Type: Full-time

Salary: Depending on experience

Email your CV: jobs@diatec.ie 

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